Frequently Asked Questions

We only produce world class data recovery software - therefore we have considerably fewer overheads than a data recovery company that may have to maintain laboratories, clean rooms and specialist equipment - this keeps our costs down to a minimum, allowing us to pass on our savings to our customers.

Credit card transactions for Rapid Recovery are processed by Protx. Protx provides very high levels of internet and physical security to ensure sensitive credit/debit card information is never compromised.

Yes, Rapid Recovery™ software allows you to recover, restore and repair a wide range of files.

Rapid Recovery™ boasts the an industry-leading hard drive data recovery success rate recovering ALL retrievable data from Fujitsu, Hitachi, IBM, Iomega, Lacie, Maxtor, Samsung, Seagate, Toshiba, Western Digital and all other media.

If in the unlikely event that Rapid Recovery™ doesn't recover your lost data, send your digital media (FREE post) to your nearest authorized data recovery laboratory and have a FREE Diagnostic, FREE Evaluation AND THE COST OF OUR SOFTWARE TAKEN OFF YOUR BILL! AND if even our affiliated data recovery companies can't recover your data then you get a FULL 100% REFUND!

If, for any reason, Rapid Recovery™ doesn't function as you would expect, you will receive a FULL 100% REFUND plus a FREE Diagnostic and FREE Evaluation AND a Credit Voucher for the full cost of our software redeemable against the cost of your data's recovery. That's DOUBLE YOUR MONEY BACK!

The Rapid Recovery™ Disk Rescue application makes changes to a target disk in order to repair it. It is recommended that, rather than the original damaged drive, a clone/image of the disk be used. Bad disks will cause instability when trying to recover data and in most cases will not work anyway.

Rapid Recovery™ software was designed to recover any data lost due to the logical failure of a digital storage media.

Rapid Recovery™ is the quickest, easiest and most efficient software available for recovering Microsoft Office files, including Word, Excel and PowerPoint files.

Our Rapid Recovery™ software allows you to quickly and easily recover and restore your Outlook email files.

Rapid Recovery™ is the best solution for this problem. It is a simple, yet powerful tool for copying, searching, recovering and analyzing data directly from Microsoft® Exchange Server backups, un-mounted databases (EDB) and Information Store files..

Only a data recovery laboratory can recover hard drives suffering physically damaged or failure. Rapid Recovery™ software can only work with functioning drives. However, we can recommend expert data recovery laboratories throughout the world.

In independent bench tests using Rapid Recovery™ 97% of recoveries recovered 100% of the data.

First, turn off the power to the computer, then remove power and peripheral cables, remove case fixing screws, remove case cover, identify the hard-drive, remove IDE ribbon, remove power lead, remove fixing screws, slide out hard drive and remove from computer.

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